How did you get into the industry?
Entrepreneurship has always been a passion of mine. I strategically went after a cleaning business for my venture, knowing that I was in the right market and seeing the need there. As the demand was increasing, I wanted to expand. I had heard about the idea of a franchise model before. I started reading books on how to franchise with the goal of increasing my business through it. I arrived at the decision that franchising would match my goals very well! After online research and attending several franchise shows, I found FMS and started the process.
What’s New in the Business or in the Franchise Model?
We are carrying on our successful philosophy, “European Standards of Cleanliness Combined with the American Golden Rules of Cleaning” through our franchise model. Our model will offer a solidified client base with long-term relationships, top-notch customer service procedures, special cleaning systems, and proven techniques.
Where do you See Opportunities or Challenges for the Franchise/Business Moving Forward?
The market of cleaning services in the U.S. is huge (opportunity), but competitive (challenge).
Also, it’s a big challenge is to find proper individuals who qualify as franchisees. Within the cleaning industry, integrity, honesty, trustworthiness, and high caliber character are all vital, so we have to vet our franchise buyers carefully.
What is your Goal for the Business Moving Forward?
Ultimately, I want T.T. Cleaning, our model, and our proven cleaning techniques to expand throughout the entire U.S. To achieve this goal, my franchise consultant team and I will have a goal of putting the best franchisees in place who will accurately carry out our mission and model!
Talk to us About Training and Support, How Do You Deliver?
1. Detailed one-week training session on management, marketing, finances, accounting, cleaning system, and technologies with passing appropriate tests
2. Practical training on QuickBooks (the same week).
3. Hands-on training on cleaning techniques (at a real house).
4. Helpful Cleaning Kit from the start to effectively launch franchise business.
5. Ongoing operational and marketing support is offered for franchisees throughout the life of the business!
Your most difficult moment at the Franchise Business?
I have yet to experience such moments as of yet, but I think that choosing capable people for franchisees will be a challenge, as well as selling that first franchise.
Define your Franchise Model?
A. Training and Support Model
See answer to question 5
B. What is the Fee Structure
Franchise Fee – $15,000; Royalty – 7.5%; marketing funds – 2%
C. Territory Definition
Radius of 10 miles with population of 100,000 people and income more than $70,000 per household
D. Day in the life of a Franchisee
See the answer to question 8
What does your Franchisee Do in the business Every Day?
Cleaning 1-2 houses per day. Following the cleaning, there will be accounting at home, preparing the necessary tools and equipment for the next day, and then texting or calling clients to remind them of your visit the following day.
Who is the Ideal Franchise Candidate?
No criminal, drugs, or alcohol issues are acceptable in past. Crystal clear honesty and reliability should be standard behavior. There is a sum of necessary traits in the cleaning profession that a candidate should have – love to clean, having high personal standards of cleanliness, be able to stay focused while working, be detail-oriented, be able and love to work hard and enjoy the results of your labor. Additionally, a person must be teachable, enthusiastically follow the business system and model, have some leader’s characteristics, be able to communicate with people, and be well educated within management and accounting procedures.
What Goals Do You Have for the Franchise Model in the Future?
We will continue to compile data and analyze the franchise system to find the very best experiences and ideas that need replication for the future benefit and prosperity of the entire network.
For more information on this maid service franchise, visit the franchise site for T.T. Cleaning: