How did you get into the industry?
In 2003, I made a move to the US and landed my first job at a restoration company. I started as a helper making $7 an hour since I had no experience and didn’t speak English. My English improved after half a year, helping me learn the business which allowed me to get promoted to a technician. I became a lead technician after 2+ years. After a year, I was moved to a commercial drying expert position where I was responsible for commercial jobs. The year after, I was offered a emergency division manager position where I was responsible for all of the emergency jobs in the company which did include water mitigation, fire, smoke, pack out, pack back, mold, asbestos and carpet cleaning jobs where I stayed for 3+ years before I started managing a team, overseeing restoration and construction projects. I had under me 3 project coordinators, 2 project managers and 10-12 field technicians on my team. It felt like I was running my own company where I brought around 4 million in sales within a year. After my experience here, I became confident that this was my calling so I decided to start my own company. In 2014, my friend, Abe Sbitan and I decided to start Property Solutions and that was the best decision I made. Within first year in business, we had 1.7 mil in sales second year we doubled the sales and since that year we always see growth in sales.
What’s new in the business or in the franchise model?
We will help other people to be successful, people who has knowledge but afraid to move forward because they may fail. As a franchisor, we can assure them that it is nothing to be afraid especially when they have us as a support. We went through this so we know what mistakes we have done and we will make sure our franchisee will not make the same mistakes.
Where do you see opportunities or challenges for the franchise/business moving forward?
Opportunities and challenges are all in our hands. What I learned is nothing comes to us unless we put an effort. We can buy 10 franchises but if we don’t make an effort to have them successful, they will never be successful.
What is your Goal for the Business Moving Forward?
My goal is to grow the business and be recognized on the national level.
Talk to us About Training and Support. How Do You Deliver?
Training is very important in our industry, with technology moving at the incredibly fast pace the industry changes as well. Another important element is to document the job from start to finish, if the job is properly documented then the invoice can be generated quickly and payment can be collected quickly. In our industry cash flow is an important factor so we have to have everything done correctly from the first time to make sure payment doesn’t get delayed.
Your most difficult moment at the Franchise Business?
The most difficult moments are the most rewarded. Hurricane seasons bring a lot of work and it is difficult to keep running the business when the crews you have are exhausted but you still have customers on the wait list. The good part here that we still manage to service all our clients and we make sure they receive an excellent service even during the busy season.
How is your Franchise Model Structured?
- Training and Support Model? In-house and with an Internationally recognized firm.
- What is the Fee Structure? 7% Franchise fee 1% marketing fund
- Territory Definition? This will be defined by population in the desired territory
- Day in the life of a Franchisee? Meeting potential clients, managing jobs and staff, attending networking events
What does your franchisee do in the business every day?
Franchisee will be doing a lot of things at the beginning, he or she even may need to go to the job site to make sure everything is going good and customer is getting top service.
Who is the Ideal Franchise Candidate?
Anyone who has a drive, who wants to be successful and is not afraid to have his own business.
What Goals Do You Have for the Franchise Model in the Future?
I would love to grow the company on a national level so we can sign up directly with Insurance companies, chain stores, restaurants, and big real estate companies.
For more information on Andrei Avdeev, DART and the franchise offering, visit the our franchise page at www.dartfranchise.com.