How did you get into the industry?
I got in through a friend that was in for 27 years. He taught me everything about the industry.
What’s New in the Business or in the Franchise Model?
Where do you See Opportunities or Challenges for the Franchise/Business Moving Forward?
I see a lot of opportunities to help veterans that are looking for great opportunities to run their own company. I also see that it will be a great bond for a lot of veterans if we could bring them on board and try to aim for only veterans only to sell to would be the biggest key.
What is your Goal for the Business Moving Forward?
To excel and provide the upmost support to each and every franchise and looking at bringing all training in house for our franchisees.
Talk to us About Training and Support, How Do You Deliver?
We will have a territory manager over a certain amount of locations minimum is 10 at this time. We don’t want to over due the territory managers because we want to ensure that each location is held to a high standard and provided the upmost training in marketing and operations in order to maximize profit.
Your most difficult moment at the Franchise Business?
Getting everything licensed, revising documents, setting up employee handbooks etc.
How is your Franchise Model Structured?
A. Training and Support Model? We will have online training software that each location will be able to provide for their employees and test them at any time.
B. What is the Fee Structure? 42,000 franchise fee with a 8% royalty and 1% of that goes into National marketing.
C. Territory Definition? Territories will be based off a 45 Mile radius
D. Day in the life of a Franchisee? Morning meetings, Go over daily jobs, review estimates, training, scoping jobs every job is different, ensure their s proper marketing and professionalism in the business.
What does Your Franchisee Do in the Business Every Day?
Monitors Project manager who is trained in mold, water, fire, and biohazard. Ensure secretary is tracking jobs and billing. Also going out and establishing good relationships with adjusters on site.
Who is the Ideal Franchise Candidate?
Disciplined, Professional, Responsible, creditable, clean background, decent credit, be able to properly speak no ebonics or slang, Integrity.
10. Success Stories and Failures with Franchisees?
Stealing from the company resulting in automatic termination, Not fulfilling the insurance requirements or staying on top of documentation can result in to warnings and if not corrected over a period of time then disciplinary actions take place.
What Goals Do you Have for the Franchise Model in the Future?
We are implementing our own software in house for our teams to use and is ready to be used now. We want to ensure that we have a yearly conference with guest speakers and goals for those franchises meeting certain goals each year.
For more information on the American Veterans Restoration Franchise, visit the franchise site: http://americanveteransrestorationfranchise.com/